FAQ - Pilke Lights

What countries do Pilke ship to?

We ship to all countries in the EU-region, Schweiz, and Norway. If you wish to buy our products outside EU, Schweiz, and Norway, check our sales contact list for resellers under contacts on our website.

What are your delivery times?

For orders within Sweden, is 3-5 working days if products are in stock (which they generally are). Outside Sweden but within EU, Schweiz, and Norway it's between 3-10 working days if products are in stock (which they generally are).

Delayed order or damaged products?

It's rare, but it can happen.
If a product has gotten damaged during transport, you need to inform us within 24h from delivery date. If the product has been damaged from production, you need to inform us within 2 days of receiving the product. Send images of the damage to info@pilkelights.com. Make sure to make a note to the service point/delivery person.

If your order is delayed or there's something wrong in the delivery process, please let us know ASAP and we'll see to it.

Do I have to put together the wooden parts of the Pilke lamps myself?

The lamps come assembled with the wooden parts put together. Only the Havas lamp comes in a flat package unassembled, with which you must put together yourself.

Is light source included in the lamps?

No. Except for Signature Plafond 65 in which we include a Philips'SceneSwitch LED ceiling light, and Risukko table lamp which includes a LED light source.

What are the lamp specifications and recommended light sources for the Pilke shades?

Signature collection lamps is made of birch plywood, has a textile 2m cable, metal ceiling cup, and the socket/bulb type is E27. All pendants have a max. watt of 57W (LED), and remaining Tripod 60, Floor 28, Table 28, and Wall 18 have a max. watt of 20W (LED). Recommendations are to use an opal LED bulb with 6-9W.

Pioni collection lamps is made of birch plywood, has a textile 2m cable, metal ceiling cup, and the socket/bulb type is E27 with max. 57W (LED). Recommendations are to use a classic LED bulb with 6-9W.

Ristikko collection lamps is made of birch plywood, has a textile 1.5m cable, metal ceiling cup, and the socket/bulb type is E14 with max. 20W (LED). Recommendations are to use clear LED bulb with 6-9W.

Havas collection lamps are made of birch plywood, has a textile 1.5m cable, metal ceiling cup, and the socket/bulb type is E27 with max. 60W. Recommendations are to use an opal globe LED bulb with 6-9W.

Valo collection lamps if made of solid ash treated by oil mix, has a textile 2m cable, metal ceiling cup, and the socket/bulb type is E27 with max. 35W (LED). Recommendations are to use an opal globe LED bulb with 6-9W.

Risukko table lamp if made of solid ash treated with oil mix, has a textile 2.5m cable, and has a LED light source included.

For all specifications, please visit each product’s page. You can find all the details under “specifications” menu.

What materials are used to make Pilke shades?

Birch plywood is used in all the lamps except the Valo and Risukko collections, which uses solid ash treated by oil mix.

Where are Pilke lamps produced?

In Finland. The Pilke story starts in the Finnish forests.

What colours does the Pilke lamps come in?

Black, white, or birch.

How is Pilke working with sustainability?

Our shades are entirely produced in wood, which is consistently FSC®- or PEFC-certified Finnish birch plywood. We produce our products in Finland, which is the closest we can come to our biggest market, which is the Nordics. Fair working conditions, responsible recycled and natural material selections, and avoidance of air freight are also some of the key aspects.

How is Pilke lamps made?

Modern water cutting technology creates geometrically cut parts without dark edges, which happens when using a laser cutter. Pilke is a combination of Finnish handcraft technique and ultra-modern computer geometry. The composition of parts enables luminaries that are constructed completely without glue or screws – only wood.